Professional development designed for the holistic education of the student.
Questions
You will receive an email confirming your registration and providing you with a PDF invoice for your records. Please check your spam folder in case our address has been blocked.
48 hours before the course commences, you will receive a reminder, with location time and any course materials (supplied by the presenter) which are required on the day. We suggest you print those materials for the day especially if you still like to annotate the ‘old fashioned way’.
Some DET and Microsoft 365 accounts are blocking our email address as spam or holding them in quarantine. Please check spam/quarantine folders first to release the email.
If our email is still not there, please email admin@higherlearning.net.au and provide us with a back up email address (such as gmail), and we will resend the invoice and registration.
Please also advise your IT department to remove our address from your spam filter.
If your employer is paying, when you pay by credit or debit card, you will receive a remittance invoice and enrolment registration email. You can then use this to get reimbursed from your employer.
Some employers require an invoice before the participant enrols online. You can request an invoice here.
We value your privacy and security and that’s why we don’t store your credit card details. All payments are securely processed.
Most teachers like to bring their laptops or devices so they can update their program with strategies and resources on the day. Others still love to write and process the information that way first.
You will also need to print and bring with you any course materials sent to you 48 hours prior to the course commencing, especially if you still like to annotate the ‘old fashioned way’.
As soon as you are unable to attend, please contact us immediately admin@higherlearning.net.au
If a course is booked out, we will be able to offer your place to another teacher on the waiting list.
Depending on the notice period, we will offer you a credit or refund as per our enrolment, and cancellation and refunds policy.
Yes. Some of our presenters do offer on site PD. If you are interested in hosting a presenter at your school for a faculty or staff day, please complete our Contact Form.
Some of our presenters offer their courses in a hybrid format (face to face and online) to cater for regional schools. Online registrations are prioritised for regional school staff.
On demand courses are available through our partner Teacher Training Australia. Visit their site to view all the courses and register for individual, team or school subscriptions.
Most of our courses have been NESA accredited prior to the 2024 changes to professional development. All other courses align with the relevant teaching standards and count for your professional development hours.
Higher Learning is committed to being a high quality professional development provider.
We reserve the right to cancel or terminate a course or refuse any enrolment as permitted by law.
Courses need to meet the minimum enrolment requirements.
If we cancel:
If a course needs to be cancelled by us, for reasons beyond our, or the presenter’s control, we will:
1. Offer/transfer you to a different date for the same course or,
2. Credit your funds for any other course of the same value, or
3. Refund the amount (this may incur bank or online refund fees).
We will provide you with notice as soon as practicable. Higher Learning cannot be held liable for additional costs incurred by cancellation.
If you cancel:
Written notice 7 days before the start of the course is required, so we can move you to a different date, or hold your funds in credit. We are able to organise a refund but that may incur fees depending on the financial institution.
With less than 7 days written notice, we will only credit your payment for another course of the same value, or the same course at a future date.
Credit maybe used by another member of your school for same course or different course of same value.
Once a course has commenced, and you were unable to attend, we reserve the right to offer or withhold a credit for future courses.
If you are unable to attend your course, please contact us on admin@higherlearning.net.au so we can offer your place to another attendee, and provide you with a credit as a minimum.
This assists us to run courses by meeting minimum enrolment numbers, avoiding venue cancellation and or change of date fees, refund fees, and mitigating any losses that maybe incurred by our presenters.
Higher Learning is committed to being a provider of quality face to face professional development courses.
By enrolling in our courses, we anticipate that:
– Attendees have approval to attend the course by their employer.
– Attendees have accepted our Cancellation and Refunds policy.
Attendees acknowledge and accept that all presenter materials are copyright.
Materials must not be redistributed, republished, repurposed, sold, shared or used for any other reason than for own individual professional development.