Higher Learning is committed to being a high quality professional development provider.
We reserve the right to cancel or terminate a course or refuse any enrolment as permitted by law.
Courses need to meet the minimum enrolment requirements.
If we cancel:
If a course needs to be cancelled by us, for reasons beyond our, or the presenter’s control, we will:
1. Offer/transfer you to a different date for the same course or,
2. Credit your funds for any other course of the same value, or
3. Refund the amount (this may incur bank or online refund fees).
We will provide you with notice as soon as practicable. Higher Learning cannot be held liable for additional costs incurred by cancellation.
If you cancel:
Written notice 7 days before the start of the course is required, so we can move you to a different date, or hold your funds in credit. We are able to organise a refund but that may incur fees depending on your financial institution.
With less than 7 days written notice, we will only credit your payment for another course of the same value, or the same course at a future date.
Credit maybe used by another member of your school for same course or different course of same value.
Once a course has commenced, and you were unable to attend, we reserve the right to offer or withhold a credit for future courses.
If you are unable to attend your course, please contact us on admin@higherlearning.net.au so we can offer your place to another attendee, and provide you with a credit as a minimum.
This assists us to run courses by meeting minimum enrolment numbers, avoiding venue cancellation and or change of date fees, refund fees, and mitigating any losses that maybe incurred by our presenters.